- How does the process work?
- How will returns work?
- Can you do cash on delivery (COD)?
- I can’t take payments over the phone, can you bill my customers?
- Can I sell my products on your website?
- How fast can you deliver?
- Do you provide refrigeration?
- Do your drivers accept tips?
- Do you provide bags or boxes?
- Do your drivers have masks and gloves? What are you doing to avoid spreading coronavirus / COVID-19?
- How do I track my orders/deliveries?
- What is your pick-up / delivery zone?
- Who can use this delivery service?
Do you provide refrigeration?
We do not have the ability to keep orders hot or cold at this time. Items flagged as “perishable” on our form will have delivery attempted within 2 hours of pickup. Retailers are advised to keep orders refrigerated until pickup. Items that cannot be left unrefrigerated for 2 hours are not suitable for this service.