- How does the process work?
- How will returns work?
- Can you do cash on delivery (COD)?
- I can’t take payments over the phone, can you bill my customers?
- Can I sell my products on your website?
- How fast can you deliver?
- Do you provide refrigeration?
- Do your drivers accept tips?
- Do you provide bags or boxes?
- Do your drivers have masks and gloves? What are you doing to avoid spreading coronavirus / COVID-19?
- How do I track my orders/deliveries?
- What is your pick-up / delivery zone?
- Who can use this delivery service?
How fast can you deliver?
We try to service every delivery as fast as possible – typically within 2 hours of pickup. We have added the option of “Urgent Delivery” to our delivery form. For a surcharge, our delivery team will make the delivery immediately after collecting the order from your store. Actual delivery times will vary based on drive time, customer availability and other factors.