Help Center


Open 9:00am - 11:00pm EST
Call us 1 (800) 575-NEAR
Email us support@near.shop
Help Technical Support Your bot is placing a large load on my server!

Your bot is placing a large load on my server!

Sorry about that. We're trying to have as light a touch as we can but we need to re-visit each product often to check on inventory levels and price changes. Remember, our goal is to drive customers to your website and your stores - but if our data is out of date then customers leave frustrated. 

Is there a less-intrusive way we can get that information from you? Some of the websites we index have offered us access to an API that we can call instead of indexing the entire site repeatedly. Let's work together to help us deliver more exposure for your stores and website.

Get in touch via our Contact page and we'll be happy to collaborate with you to reduce the load on your servers.